Happy Customers , But

It's almost 11:49PM (PST) , was reading something about Happy Customers , so thought of blogging that.

As we all know happy customer are really critical for business after the 2008 meltdown.Satisifying a customer is crucial to a business , and every analysis indicate that their is a link between happy customer and higher profit.But How about the Happy Employess, satisifying employees is worthwhile if you want Happy customer.But Happy employee and Happy customer has not a easy thing to do .

One good thought is give reason to your employee to maintain Happy customer and tell them why happy customer are good for them and business as well as tell them the ways to please the customers, and then acknowledge your employee efforts as well as reward them for same.

Well that's for now.

Critical Thinking in today Market

While eating lunch on my desk, I thought why to waste time, and start surfing net and found some good article about how to manage work after the 2008 meltdown. (Just a word – it is not a good idea to eat lunch as well as reading something over the net).

Most of the author of the article that I have read authors said with the meltdown of 2008, we really need good leaders who not only for foresee the things, but also who think critically.

A leader lead rest of the team, but with the meltdown of 2008, shall I say our leaders not able to foresee the things and not able to critically analyzed the situations.

One author said that by thinking critically it means

1. When a proposition is give to a person, he should look and find “What” and “Why” for it.
2. He/She should be open and look at a situation from different perspective.
3. He/She should be quick in spotting the potential.
4. And last but not the least, today we are living in a constantly changing environment, a critically thinker should be capable to work in changing environment, he/she should be comfortable in environment where change is part of the process.

Well that’s for now( let mefinish my sanwitch)